privacy policy

overview

CrowdSOC ("we," "us," or "our"), a division of Insomnisec, operates the website crowdsoc.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

information we collect

We may collect the following types of information:

• Contact information — name, email address, organization name, and any other information you voluntarily provide through our contact or interest forms.
• Usage data — general technical information about your visit, including browser type, pages visited, and time spent on pages. This data is collected in aggregate and is not linked to individual identities.
• Communications — records of correspondence when you contact us.

how we use your information

• To respond to your inquiries and service requests
• To send you information you have requested about our services or platform
• To improve our website and communications
• To comply with applicable legal obligations

We do not sell, trade, or rent your personal information to third parties.

data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any business relationship and for a reasonable period thereafter.

third-party services

Our website uses the following third-party services that may collect limited technical data:

• Cloudflare — for website delivery, performance, and security (including bot protection via Cloudflare Turnstile). Subject to Cloudflare's privacy policy.
• Web3Forms — for processing contact form submissions. Email addresses and form content are transmitted to our inbox via this service.

cookies

Our website uses minimal cookies necessary for security and basic functionality. We do not use advertising, tracking, or analytics cookies. Cloudflare may set cookies as part of its security and performance services.

security

We take reasonable technical and organizational measures to protect your information. As a cybersecurity company, security is not an afterthought in how we handle data. However, no method of transmission over the internet is completely secure.

your rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights, contact us at the address below.

children's privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Your continued use of the website after changes constitutes acceptance of the updated policy.

contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

CrowdSOC
P.O. Box 470653
Charlotte, NC 28247

Or use our contact form.